Building & facilities
Building management assistants who arrive knowing MYBOS
Building managers are meant to be on site looking after assets and residents. Most of them are at a desk raising work orders and chasing contractors. We place assistants who take that back, and they already know the system.
What is a building and facilities virtual assistant?
A building management virtual assistant from Remote Talent Hub is a remote employee based in the Philippines working Australian hours, experienced in building and facilities administration and platforms such as MYBOS. They raise and close work orders, schedule and chase contractors, track defects, process contractor inductions and insurances, handle resident enquiries and produce owner reporting. The cost is between $1,200 and $2,500 a month depending on scope, hours and experience level, with a 6-month replacement guarantee.
The problems this actually solves
Your building manager is stuck behind a desk
The job people are paid for is asset care and resident relationships. The job they actually do is work orders and email. Steve at Eximius put it plainly: no longer stuck behind a desk, back to taking care of the building assets.
Contractor coordination eats the day in small pieces
Booking, confirming, chasing, rescheduling, filing the certificate of currency. None of it is hard, all of it is time, and it never batches neatly.
Growth means more buildings, not more managers
Take on three new buildings and the admin load triples before the revenue lands. A remote assistant absorbs that lift immediately instead of six weeks and $23,000 later.
Local staff with MYBOS experience are scarce
Steve told us this directly: recruiting locally was difficult on both the skill mix and the cost of labour. We had people already trained in the system.
What they take off your plate
Start with the repeatable work. Add judgement work once they have earned it, which for most clients is somewhere around week six.
- Work order raising, tracking and closing
- Contractor scheduling and follow-up
- Contractor inductions, insurances and compliance documents
- Defect logging and rectification tracking
- Resident and tenant enquiry handling
- Preventive maintenance scheduling
- Incident and access reporting
- Owner and committee reporting packs
- Invoice checking and coding
- Key, fob and access register management
Software they already work in
- MYBOS
- StrataMax
- Urbanise
- BuildingLink
- Microsoft 365
- Xero
- Slack
- Asana
If your stack is not listed, say so on the brief call. We screen candidates against your systems before you interview anyone.
“It has changed everything for me. No longer am I stuck behind my desk answering emails and organising work orders. I get to do what I love to do, take care of the building assets and make sure the community are happy and well taken care of.”
We remove the admin so the expensive people can work on growth.
What it costs against hiring locally
| What you would otherwise do | Time to start | Year-one cost | What you carry |
|---|---|---|---|
| Hire locally | 28.1 days average | ~$101,400 | Advertising, interviews, super, leave, payroll tax, desk, equipment, and the risk if it does not work out |
| Use a recruitment agency | 3 to 6 weeks | ~$101,400 plus a 12–18% placement fee | Same salary and overheads, plus a one-off fee, plus a short replacement window |
| Post on a VA marketplace | Days | $12,000–$30,000 | You do the vetting, the training, the HR, the payroll and the cover when they disappear |
| Remote Talent Hub | 7 to 10 business days | $14,400–$30,000 | Nothing. We employ them, pay them, manage HR and replace them free for six months |
What a dedicated assistant costs
One monthly fee covers the assistant's pay and entitlements, recruitment and screening, employment contracting and payroll, equipment, your Australian account manager and the guarantee.
- Hours. Part-time scope sits at the lower end, full time at the upper.
- Seniority. A senior or specialist assistant costs more and needs less supervision.
- Industry experience. Someone who already knows strata or building management software starts producing sooner.
- Software and coverage. Unusual systems or extended hours move the number.
Where you land depends on hours, seniority, industry experience and the software the role needs. No recruitment fee, no setup fee, 30 days notice.
What the same role costs offshore
Change the numbers to match your business. Everything is calculated in your browser.
Local cost in year one $101,400. Remote Talent Hub $21,600. Saving of 79 percent. Super is calculated at 12 percent. This is an estimate based on the figures you entered.
From brief to first day in 7 to 10 business days
Brief call
Thirty minutes on the role, the hours, the systems and the budget.
Shortlist in 72 hours
Three screened candidates with profiles and test work.
You interview and choose
If none fit, we go again at no cost.
We employ and onboard
Contract, payroll, compliance, equipment, system access.
Thirty-day success path
Structured onboarding with your account manager, then weekly rhythm.
Building & facilities questions
Can a remote assistant use MYBOS?
Yes. We place assistants who have already worked in MYBOS in Australian building management businesses. That was the reason Eximius Building Management engaged us, because it meant rapid workforce expansion with minimal lead-in training.
What does a building management virtual assistant cost?
Between $1,200 and $2,500 a month in Australian dollars, depending on the hours, the seniority of the person and the systems the role needs, with no recruitment fee. A local building administrator on $70,000 costs roughly $101,400 in the first year once super at 12 percent, recruitment and equipment are included.
Will they work Australian hours?
Yes. Our assistants work your business hours in your time zone, so contractors and residents get answers during the day rather than overnight.
Can they speak to residents and contractors directly?
Yes, by email, ticket and phone if you want it. Most clients start them on email and the work order system, then add phone once the relationship settles, usually inside the first month.
How quickly can one start?
Shortlist of three within 72 hours of the brief call, and typically working in your systems within 7 to 10 business days.
Tell us the role. We will send you three shortlisted people within 72 hours.
A 30-minute call, no obligation and no recruitment fee. You will leave it knowing exactly what the role costs, who we would put forward and how fast they can start.